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Troubleshooting

Troubleshooting: Sticky ATC bar not appearing

When the sticky add-to-cart bar isn't showing on product pages.

This article is a draft and may be incomplete or change before publishing.

Checks

  1. App block added to the product template. The sticky ATC is a theme app block — you must add it to your PDP template in the Shopify customizer.
  2. Visibility rules met. Did you set "show after scrolling 600px"? Make sure you've actually scrolled past that distance.
  3. Device targeting matches. Mobile-only? Test on mobile, not desktop.
  4. No theme z-index overriding it. Inspect with browser dev tools — if the bar exists in the DOM but is hidden behind a theme element, it's a z-index issue.

Z-index fix

If your theme has a high z-index header that covers the sticky bar, increase the bar's z-index in its design settings. Pick a high value (e.g. 9999) to win.

Quick diagnostic

Open dev tools → Elements panel. Search for the sticky ATC class. If it's there but with display: none or covered by another element, the bar IS rendering — it's just being hidden.

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