Troubleshooting
Troubleshooting: Cart drawer not showing
Step-by-step diagnosis when the cart drawer doesn't appear on storefront.
This article is a draft and may be incomplete or change before publishing.
If the cart drawer isn't showing on your storefront, walk through these checks in order.
Diagnostic steps
- Confirm app embed is On in Themes → Customize → App embeds.
- Confirm you saved after toggling.
- Check the right theme is published — not just edited as a draft.
- Hard-refresh / open an incognito window — your browser cache may be holding old state.
- Check theme selectors if your theme is custom (see Custom theme selectors).
Most common causes
- App embed enabled in a draft theme but production theme still has it off.
- Save button not clicked after enabling the embed.
- Custom theme uses non-standard ATC selectors.
Still stuck?
Submit a support ticket with: store URL, browser, and a screenshot of the App embeds panel.