Troubleshooting
Troubleshooting: Cart drawer opens but is empty or blank
When the drawer opens but shows nothing inside.
This article is a draft and may be incomplete or change before publishing.
If the drawer opens but is empty or blank, the rendering is happening but the contents aren't loading.
Check the browser console
Open dev tools (F12 → Console). Look for errors. Common ones:
- Shopify storefront API rate limit — Reload after a minute.
- CORS error — Reload; if persistent, contact support.
Custom CSS hiding content
If you've added Custom CSS, it may be hiding .ia-cart-items or related selectors. Temporarily disable Custom CSS to verify.
Browser extensions
Aggressive ad-blockers and privacy extensions can block the cart's storefront API requests. Test in incognito with extensions off.
Theme conflict
If your theme has its own cart drawer, the two might fight over the DOM. Disable the theme's drawer or pick one.