Post-Purchase Upsell
The 5-slot funnel tree
How post-purchase funnels branch through up to 5 offer slots.
This article is a draft and may be incomplete or change before publishing.
Every post-purchase funnel has up to 5 offer slots arranged in a decision tree.
The structure
How a buyer flows through
A buyer sees at most 3 offers in sequence — one path through the tree. Declining at any point ends the flow.
Slot purposes
- UPSELL_1, UPSELL_2, UPSELL_3 — Progressively, larger or more premium offers if the buyer keeps accepting.
- DOWNSELL_1, DOWNSELL_2 — Cheaper / different offers for buyers who declined the upsell. Last-chance conversion.
Best practice
Don't fill every slot just because they exist. A focused 1-slot funnel often outperforms a sprawling 5-slot tree. Start with UPSELL_1, measure, then add DOWNSELL_1 if your decline rate is high.