Post-Purchase Upsell
OTO and Thank-You page analytics
Per-widget impressions and clicks plus OTO conversion and revenue.
This article is a draft and may be incomplete or change before publishing.
Per-widget metrics
For each widget on your Thank-You / Order Status pages:
- Impressions — Widget was rendered.
- Clicks — Widget was interacted with.
OTO-specific metrics
- OTO offer conversion — Clicks → completed second checkouts.
- Revenue attributed to OTO.
Reading the data
- FAQ widget high clicks → buyers care about that question. Maybe surface it pre-purchase too.
- Banner high impressions, low clicks → CTA isn't compelling.
- OTO low conversion → second-checkout friction. Use post-purchase instead if available.
Where
Thank-You / Order Status → Analytics.