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Post-Purchase Upsell

OTO and Thank-You page analytics

Per-widget impressions and clicks plus OTO conversion and revenue.

This article is a draft and may be incomplete or change before publishing.

Per-widget metrics

For each widget on your Thank-You / Order Status pages:

  • Impressions — Widget was rendered.
  • Clicks — Widget was interacted with.

OTO-specific metrics

  • OTO offer conversion — Clicks → completed second checkouts.
  • Revenue attributed to OTO.

Reading the data

  • FAQ widget high clicks → buyers care about that question. Maybe surface it pre-purchase too.
  • Banner high impressions, low clicks → CTA isn't compelling.
  • OTO low conversion → second-checkout friction. Use post-purchase instead if available.

Where

Thank-You / Order Status → Analytics.

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