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Post-Purchase Upsell

Widget — Timer banner

A countdown banner that creates urgency on the post-purchase offer.

This article is a draft and may be incomplete or change before publishing.

The Timer widget (Timer in the editor, Countdown Timer in the offer page's Widgets list) renders a countdown banner above (or below) your product info — wherever you drag it in the widget list — creating urgency on the post-purchase offer.

The countdown is a real deadline: each offer has its own timer, and when it reaches zero the offer is declined automatically and the buyer moves on, just as if they had clicked the decline button.

Configuration

Offer timer (minutes)

Length of the countdown. Default is 5 minutes. Common values: 3, 5, 10. Shorter is more urgent but harder to convert; longer is more relaxed but loses urgency. If the field is empty or 0, the offer uses the Timer duration (minutes) from its Advanced Settings, and then 5 minutes.

Timer background color

Choose Default, Yellow, Red, Green or Blue. They map to Shopify's banner statuses:

  • Yellow → warning (what a new offer starts with — best for urgency without alarm)
  • Red → critical (strongest urgency, can feel aggressive)
  • Green → success
  • Blue → info
  • Default → a neutral banner with no status color

Heading and body

Rich text fields (Heading and Body text). Use the {timer} token to display the live countdown anywhere in the text — click the {timer} button in the editor toolbar to insert it. A new timer's heading reads Offer expires in: {timer}.

Space Top and Space Bottom

Top and bottom spacing sliders, from 0 to 10 (in steps of 2).

Hide banner

Under Show advanced layout settings. When enabled, the urgency banner is not shown. The countdown still runs in the background and the offer still expires at zero — only the banner is hidden. The same is true if you switch the whole Timer widget off: the offer keeps using its Timer duration (minutes) setting (5 minutes by default) as its deadline.

How to edit it

  1. In the Oxify app, open Post Purchase, open a funnel, and click Edit offer on the offer on the Upsells tab.
  2. Click Preview Offer, then click Timer under Offer-level widgets in the left pane.
  3. Change the settings, click Done, then save the offer.

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