OTO widgets reference
All seven widgets you can add to your Thank-You / Order Status page.
Banner
A status / promo banner. Tone options: info / success / warning. Rich text for the body.
FAQ
Accordion of question / answer pairs. Best uses: "What happens next?", "How long does shipping take?", "How do I track my order?"
Image
Single hero image. Desktop / mobile variants supported — upload separate images for each.
Rich Text
Long-form content with formatting and links. Useful for thank-you messages, brand stories, or onboarding instructions.
Trust Badges
Same component shape as the cart trust badges — repurposed for the order status page. Reinforces the brand even after the sale.
Video
Embed YouTube, Vimeo, or a direct MP4. Pauses by default; autoplay-muted is optional. Don't autoplay with sound — Shopify will block it anyway.
Order Status Upsell block
The OTO offer itself, rendered as a card with image, price, and CTA. The most direct conversion mechanism on the page.