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Post-Purchase Upsell

OTO widgets reference

The widgets you can add to your Thank-You / Order Status page and the settings each one has.

This article is a draft and may be incomplete or change before publishing.

You set these widgets up in the Oxify app under Thank You & Order Status: open a funnel, go to step 2 (Upsells) and pick a widget in the Thank You Page Editor list. Every widget has the same controls at the top:

  • Enable / Disable — turns the widget on or off for your whole store.
  • Open Shopify editor — in the blue notice under the title; it opens Shopify's checkout editor so you can place the block on your Thank you and Order status pages.
  • Display on — Both pages, Thank-you only or Order status only.
  • A reminder that the widget also needs an active funnel (by priority) whose triggers match the customer's order.

New widgets start switched off, with Display on set to Both pages. A widget is saved once per store, not per funnel, and a live preview appears next to the settings. The block loads its content from Oxify every time the page is viewed, so later edits don't need to be re-saved in Shopify's editor. To place the blocks on your pages, see "What the Thank-You extensions do".

A status / promo banner. Settings: Tone (Info blue — the default — Success green, Warning orange or Critical red), Title and Message. Both text fields are plain text. The banner is hidden if the title and message are both empty.

FAQ

Accordion of question / answer pairs. Settings: Title (optional) and a list of items — each with a Question and an Answer in plain text; use Add FAQ item to add more. Items missing a question or an answer are not shown. Best uses: "What happens next?", "How long does shipping take?", "How do I track my order?"

Image

A single image — the same image for every device, there are no separate desktop / mobile versions. Settings: Image URL (paste a link to an image; the editor doesn't upload files), Alt text, and an optional Link URL — when it's set, clicking the image opens that address in a new tab. Nothing is shown until you add an image URL.

Rich Text

A heading and a body paragraph, both in plain text — there is no bold / italic formatting or link support. Settings: Heading, Body, and under Text style a separate Title text style and Body text style, each with a Size (Regular or Small) and a Tone (Default, Neutral, Info, Success, Warning or Critical); both start at Regular and Default. Useful for thank-you messages, delivery details, or short instructions.

Trust Badges

A group of small icons with labels that reinforces the brand even after the sale. Settings: Layout (Horizontal, the default, or Vertical) and a list of badges, each with an Icon URL and a Label; use Add badge to add more. A badge needs an icon or a label to be shown.

Video

The app includes an Oxify Video block, but the Thank You Page Editor does not offer a Video widget, so there is nothing to set up and nothing is shown. To point buyers to a video today, use the Image widget with a Link URL.

Product recommendation (Order Status Upsell block)

The OTO offer itself, rendered as a card with image, price, and CTA. It appears in Shopify's editor as Oxify Product Recommendation. The card can also show a compare-at price, a discount, a variant picker for products with options, and a quantity selector, and its button reads Add to order unless you change the Button label. Clicking it adds the item to the buyer's existing order. The most direct conversion mechanism on the page.

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