Troubleshooting
Troubleshooting: After switching themes
After publishing a new theme, Oxify needs to be re-enabled per theme.
This article is a draft and may be incomplete or change before publishing.
App embeds and app blocks are per-theme. After switching themes, Oxify won't appear until you re-enable it on the new theme.
Re-enable checklist
- Re-enable the Oxify Cart Drawer & Upsells app embed on the new theme.
- Re-add the Sticky Add-to-Cart Bar app block if you use it.
- Re-check theme selectors — different themes use different add-to-cart class names.
- Test on storefront in incognito.
What carries over
Your funnels, free gifts, FBT offers, and analytics are all stored in Oxify, not in the theme. Switching themes doesn't lose any configuration.
What doesn't carry over
Theme-side enablement. Embeds, app blocks, and theme-specific selectors must be re-applied to the new theme.
Add a "Re-enable Oxify" item to your theme switching checklist. Easy to forget.