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Offers & Triggers

Triggers — Cart and discount

Match funnels by order value, item count, or discount code used.

These triggers look at the customer's original order. To add them, open Post Purchase, open a funnel and go to its Triggers tab. Under Choose Triggers, open Cart & Discount Triggers. Order value and Discount code are on Basic triggers. Quantity and Discount percent (%) are on Advanced triggers.

Order value

Choose More than or Less than and enter an amount. Examples:

  • More than 50 — Show only on orders over 50.
  • Less than 25 — Low-AOV-only funnel.
  • More than 200 — Premium upsell only on high-value orders.

The amount is compared with the order total, in the currency the customer paid in. Oxify doesn't convert currencies. "More than 50" doesn't match an order of exactly 50. Each trigger takes one condition, so you can't set a minimum and a maximum at the same time.

Quantity

Choose More than, Less than or Exactly equals and enter a number. It is compared with the total number of items in the order (all quantities added together), not the number of lines. Useful for triggering a "complete the look" funnel on multi-item orders.

Discount code

Choose Includes or Excludes, type a code and press Enter to add it. You can add several codes.

Matches the discount code used on the original checkout (not case-sensitive). Example: target buyers who used a first-time-buyer code with a returning-customer offer in post-purchase. With Excludes, the funnel is skipped when one of those codes was used. An order with no discount code never matches Includes.

Discount percent (%)

Choose More than, Less than or Exactly equals and enter a percentage. This trigger doesn't read the order's real discount yet: it treats every order as having no discount, so it doesn't reflect the discount the customer used. Use Discount code for rules that depend on a discount.

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