Welcome
Oxify documentation hub.
Guides for installing, customizing, and troubleshooting every Oxify app for
Shopify. Pick the app you're working with below, or use the search bar (⌘ K)
to jump straight to an answer.
Choose your app
Cart Drawer
Cart drawer, upsells, rewards, and post-purchase offers.
Section Store
Browse, install, and customize theme sections.
Announcement Bar
Announcement bars, free shipping goals, and coupon bars.
Countdown Timer
Countdown timers and sales popups that create urgency.
New here?
Every app follows the same three steps to go live. Start with your app's install guide:
Install the app from the Shopify App Store — see the install guide for Cart Drawer, Announcement Bar, or Countdown Timer.
Enable the app embed in your theme so the app can render on your storefront. This step is required — the app stays invisible until it's on.
Configure and publish. Preview your setup, then publish it to your live theme.
Not seeing anything on your storefront?
Nine times out of ten the app embed is still off, or it's enabled on a different theme than the one that's published. Start with the Cart Drawer, Announcement Bar, or Countdown Timer troubleshooting guide.
Common fixes
Cart drawer not showing
The drawer doesn't open, or the theme's default cart opens instead.
Cart broke after switching themes
Re-enable the app embed on your new theme.
Free gift not adding
Reward tiers, thresholds, and discount function conflicts.
Discounts not stacking
How Oxify discounts interact with Shopify's limits.
Still stuck?
Send us the details and our support team will take a look at your store — here's how to submit a support ticket.