Manage product page offers
Switch product page offers on and off, edit, duplicate or delete them, and read the figures on the Product Page Upsell list.
Every product page offer (Frequently bought together, Cross-sell and Product add-on) is listed in one place. In the Oxify app menu, open Product Page Upsell. The page is titled Product Page Upsells. To build a new offer, click Create upsell (see Create an FBT offer).
If you have no offers yet, the page shows Start boosting your sales with product page upsells and a Create upsell button.
What the list shows
Newest offers come first. Each row has:
| Column | What it shows |
|---|---|
| Switch (Status) | On means Active, off means Inactive |
| Name | The offer's internal name (Untitled if empty), an Active or Inactive badge, and a line such as "Cross-sell · All products". The type is Cross-sell, Frequently bought together or Product add-on. The trigger is All products, Specific products or Specific collections. |
| Revenue (30d) | Revenue from items added through the offer |
| Visitors (30d) | How many times the offer was shown |
| CR (30d) | Orders divided by Visitors (30d) |
| Orders (30d) | Orders with at least one item from the offer |
| Items Sold (30d) | Items sold through the offer |
| Actions | Edit, duplicate and delete buttons |
An offer's figures show zeros until it has at least one order in the last 30 days. The list is cached for up to 15 minutes. The four Performance (Last 30 Days) cards above the list and the View Analytics button are explained in FBT analytics dashboard.
There is no priority column and no drag to reorder. Which offer a shopper sees is decided by its trigger, see FBT placement rules.
Turn an offer on or off
On the Product Page Upsell list, click the switch at the start of the offer's row.
A message confirms Offer activated or Offer deactivated. The badge changes to match.
Switching saves the offer straight away and updates your storefront and the Oxify discount. An Inactive offer doesn't show on product pages. If the change fails, the switch stays as it was and you see Error updating status. One cause is the discount size limit, see FBT discount function.
You can also change the status inside the offer: open it, use the Status menu at the top, choose Active or Inactive, then click Save in the save bar.
Edit an offer
Click the offer's name, anywhere on its row, or the edit button in Actions. The editor has four tabs: Settings, Offer, Design and Placement. Change what you need and click Save in the save bar, or Discard to go back to the last saved version.
Duplicate an offer
In the offer's Actions, click the duplicate button.
In the Duplicate Offer window, read Create a copy of "your offer name"? and click Duplicate.
A message says Offer duplicated successfully. The copy appears at the top of the list.
The copy:
- is named after the original with
(COPY)added, for example "Summer cross-sell (COPY)"; - is always Inactive, even when the original is Active, so nothing changes on your storefront until you switch it on;
- keeps everything else: offer type, title and button text with their translations, trigger, products or recommendations, discount, design, Custom HTML & CSS and custom templates;
- starts with no figures, because it is a new offer.
Duplicating is only available on the list, not inside the editor. Rename it in Settings → Internal name, adjust it, then switch it on.
Delete an offer
In the offer's Actions, click the delete button.
In the Delete Offer window, click Delete. The window warns that the action cannot be undone. Click Cancel to keep the offer.
A message says Offer deleted successfully. The offer disappears from your product pages and the Oxify discount is updated. You can also delete from inside the offer with the Delete button at the top (a Delete FBT Upsell window), which takes you back to the list. To keep an offer but stop showing it, switch it to Inactive instead.
Banners you may see
- Activate FBT Upsell App Embed: the Oxify: Product Upsell app embed is off, so no offer shows. Click Activate to open the theme editor.
- Upgrade Required: your store still uses the older discount setup. Create upsell is hidden until you click Migrate Now. See FBT discount function.
For Cross-sell and Product add-on offers, see Cross-sell and Product add-on offers.