Offers & Triggers
Offers — shipping
Set the shipping cost (or free shipping) for the post-purchase upsell product.
This article is a draft and may be incomplete or change before publishing.
Free
No additional shipping cost. The buyer's existing shipping label covers the upsell.
Best for conversion — "Add this for free shipping" is a strong pitch when combined with a discount.
Flat Rate
Set a specific shipping amount.
- Per order — One flat rate regardless of quantity.
- Per unit — Multiplied by the quantity selected. Use for products where shipping cost scales with weight or volume.
Calculated at Checkout
Defers to Shopify's normal shipping rates. The calculated cost will be added to the original order's shipping line.
Recommendation
Free works best for low-cost / lightweight upsells. Use Flat Rate or Calculated for heavier products where free shipping would erode margin.