Embed code not working
You pasted the div, but nothing renders where you put it.
1. Is the builder published?
The embed code depends on the Unique ID, and that's only generated on the first publish. Before then the Bundle Builder ID section on the Settings tab reads Publish the bundle builder first to generate the embed code. And a builder that's switched back to Draft isn't shown anywhere, even though its ID still exists.
Publish, then copy the code again.
2. Did the whole tag get copied?
The code must look exactly like this, with a real ID:
A partially selected string can leave broken HTML that renders nothing. A tag with no data-bundle-id at all doesn't render nothing — it shows your oldest published builder, which may not be the one you meant. Use the Copy Embed Code button rather than selecting the text by hand.
3. Is the app embed active?
The div is only a placeholder. The Oxify: Bundle Builder app embed loads the script that fills it. If the embed is disabled, the div stays empty.
See Enable the app embed.
4. Did the page editor strip the HTML?
Some editors sanitise pasted markup.
Reopen the page in Online Store → Pages.
Switch to the HTML / code view.
Confirm the div is still there, complete and unchanged.
If the editor keeps stripping it, use the theme app block instead.
5. Check the browser console
Open the page and press F12 to open developer tools.
Open the Console tab and reload.
Filter for [Oxify Bundle Builder] — the app logs its own diagnostics under that prefix.
Two messages tell you what's wrong:
| Console message | What it means |
|---|---|
No bundle builder found with ID: … | The div is there, but its data-bundle-id doesn't match a published builder. Copy the ID again, and check the builder is published. |
No explicit placement found | The script loaded, but there was no div or app block left on the page for it to render into — something removed it after the page loaded. |
No [Oxify Bundle Builder] messages at all? Then the builder's script never ran. Either the app embed is off, or the div isn't in the page's HTML — the embed only loads the script on pages where it finds a placement. Nothing is logged either when no builder is published.
6. Is the ID stale?
If you deleted and recreated the builder, the old ID no longer resolves. A duplicate gets its own new ID once it's published, too. Copy the current one from the ⋯ menu on the Bundle Builders list with Copy Unique ID, or from the builder's Settings tab.
Simpler alternative
If you only need a standalone page, make one in Online Store → Pages and paste the code in — see Create a page for the builder.