OxifyOxify
Troubleshooting

Embed code not working

You pasted the div, but nothing renders where you put it.

1. Is the builder published?

The embed code depends on the Unique ID, and that's only generated on the first publish. Before then the field reads Publish the bundle builder first to generate the embed code.

Publish, then copy the code again.

2. Did the whole tag get copied?

The code must look exactly like this, with a real ID:

<div id="oxify-bundle-builder" data-bundle-id="YOUR-UNIQUE-ID"></div>

A missing data-bundle-id, or a partially selected string, renders an empty div. Use the Copy Embed Code button rather than selecting the text by hand.

3. Is the app embed active?

The div is only a placeholder. The Oxify: Bundle Builder app embed loads the script that fills it. If the embed is disabled, the div stays empty.

See Enable the app embed.

4. Did the page editor strip the HTML?

Some editors sanitise pasted markup.

Reopen the page in Online Store → Pages.

Switch to the HTML / code view.

Confirm the div is still there, complete and unchanged.

If the editor keeps stripping it, use the theme app block instead.

5. Check the browser console

Open the page and press F12 to open developer tools.

Open the Console tab and reload.

Filter for [Oxify Bundle Builder] — the app logs its own diagnostics under that prefix.

Two messages tell you exactly what's wrong:

Console messageWhat it means
No explicit placement foundThe script loaded, but there's no div or app block for it to render into. Your embed code isn't on the page, or it was stripped.
No bundle builder found with ID: …The div is there, but the data-bundle-id doesn't match a published builder. Copy the ID again.

6. Is the ID stale?

If you deleted and recreated the builder, the old ID no longer resolves. Copy the current one from the Bundle Builders list with Copy ID.

Simpler alternative

If you only need a standalone page, let the app create one — no code to paste. See Let the app create the page.

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